Refund Policy – Kaampipasa
At Kaampipasa, we are committed to providing our customers with high-quality spiritual products. We understand that shopping online can sometimes be challenging, and we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please review our refund policy below.
1. Returns and Exchanges
We accept returns and exchanges on unused, unopened, and undamaged items within 30 days of the date of purchase. If you wish to return or exchange an item, it must meet the following conditions:
- The product must be in its original condition, unopened, and unused.
- The product must be in the original packaging.
- Proof of purchase (such as your order confirmation or receipt) is required.
3. How to Return an Item
If you would like to return an item, please follow these steps:
- Contact our customer service team at support@kaampipasa.com within 30 days of receiving your order to request a return authorization.
- Provide your order number, the item you wish to return, and the reason for the return.
- Once your return is authorized, we will provide you with instructions on how to send the item back to us.
4. Refund Process
Once we receive your returned item, we will process the refund to your original payment method within 7-10 business days. Please note that shipping fees are non-refundable, and you will be responsible for the return shipping costs unless the item is defective or incorrect.
5. Defective or Damaged Products
If you receive a damaged or defective product, please contact us immediately at support@kaampipasa.com with:
- A description of the issue.
- Photos of the damaged or defective product.
- Your order number.
We will offer you a full refund or replacement at no additional cost, including return shipping.
6. Cancellations
If you wish to cancel an order, please contact us as soon as possible at support@kaampipasa.com. Orders that have not been processed or shipped may be canceled, and you will receive a full refund. Once an order has been processed or shipped, it cannot be canceled, but you can initiate a return or exchange as outlined above.
7. Customer Support
If you have any questions about our refund policy or need assistance with a return or exchange, please don’t hesitate to reach out to our customer support team:
Kaampipasa
Email: support@kaampipasa.com
Phone: +1 (555) 123-4567
Address: 123 Divine Street, Spiritual City, State, Country, Zip Code
8. Changes to This Policy
We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page, and the “Last Updated” date at the bottom of the page will reflect the most recent update.